Privacy policy

Who is responsible for your data

JobBhai is operated by NEXTPHASE INTERACTIVE PRIVATE LIMITED and/or members of the company. The JobBhai name and related marks are owned by NEXTPHASE INTERACTIVE PRIVATE LIMITED.

For privacy questions, consent withdrawal, access, correction, deletion, nomination, grievance, or other data-rights requests, contact us using the details at the end of this policy.

Information we collect

We collect information you provide directly, information created through your use of JobBhai, and information received from service providers or other users where needed to operate and protect the service.

• Account and identity details such as name, phone number, email address, login provider, profile photo, company name, and account type.
• Authentication details such as phone OTP verification status, Google sign-in or other auth-provider identifiers, and the email address or phone number used to create or access your account.
• Candidate profile data such as role, skills, work experience, salary expectations, availability, location, resume-like details, intro videos, video metadata, and contact preferences.
• Employer and recruiter data such as company details, representative details, hiring activity, business card, PAN, GST, verification documents, and job requirements.
• Application, relationship, messaging, invite, save, skip, share, unlock, profile visit, hiring claim, and support activity.
• Device, log, analytics, crash, notification token, IP address, app version, approximate location, storage, upload, playback, and security event data.
• Payment, invoice, tax, and transaction data if paid features are introduced.

Why we use personal data

We use personal data for lawful purposes connected with the JobBhai service, user requests, consent, contract performance, compliance, safety, and legitimate platform operations.

• Create and manage accounts, profiles, candidate videos, employer accounts, and company verification.
• Show candidates to employers, show relevant employer information to candidates, and support job discovery, interview, and hiring workflows.
• Review uploads, detect fake jobs and fraudulent profiles, prevent abuse, secure the service, and enforce our terms.
• Send service messages, verification updates, support replies, safety alerts, hiring notifications, and preference-based communications.
• Improve ranking, matching, analytics, product quality, reliability, storage, media processing, and customer support.
• Comply with applicable law, legal process, court orders, government requests, tax, accounting, audit, cybersecurity, and record-retention obligations.

How we share data

JobBhai is a hiring marketplace, so some profile, contact, video, company, verification, and hiring activity data must be shared with other users to provide the service.

• Candidate details and videos may be shared with employers, recruiters, company users, and JobBhai reviewers.
• Employer, recruiter, company, verification, and job information may be shared with candidates, JobBhai reviewers, and service providers involved in verification or support.
• Service providers may process data for hosting, storage, media processing, authentication, analytics, crash reporting, notifications, email, messaging, payments, fraud prevention, and support.
• Data may be shared with courts, regulators, law enforcement, cybersecurity agencies, or government authorities when required or permitted by law.
• Data may be shared during a merger, acquisition, investment, restructuring, financing, or transfer of all or part of the JobBhai business, subject to appropriate protections.

Your choices and rights

You can update many account and profile details inside JobBhai. You can request account deletion from inside the app through Profile > Delete account, or by contacting support at helpjobbhai@icloud.com. You may also contact us to request access, correction, deletion, grievance handling, consent withdrawal, nomination, or other rights available under India's Digital Personal Data Protection Act, 2023 and applicable rules as they come into force.

Withdrawing consent or asking us to delete data may affect your ability to use features that require that data, such as candidate discovery, contact sharing, company verification, notifications, or video hosting.

Account deletion

If you created a JobBhai account, you can request deletion from inside the app by opening Profile and choosing Delete account. You can also email helpjobbhai@icloud.com with the email address and phone number connected to your account.

After we verify the request, we will delete or de-identify account data and associated personal data unless retention is required for legal, fraud-prevention, security, accounting, dispute, tax, statutory, or legitimate compliance reasons.

Retention

We keep personal data for as long as needed to provide JobBhai, maintain records, resolve disputes, enforce terms, prevent fraud, comply with law, and protect users. Retention periods vary by data type and context.

Where applicable, account registration information and removed content or associated records may be retained for legally required investigation, security, or compliance periods, including periods required for intermediaries under Indian information technology rules.

Security

We use reasonable technical and organisational safeguards designed to protect personal data against unauthorised access, disclosure, alteration, and loss. No online service can guarantee absolute security.

You should keep your login access secure and contact us promptly if you believe your account or data has been misused.

Children

JobBhai is intended for people who are legally able to participate in hiring or employment-related activity. Do not use JobBhai if you are not legally permitted to do so. We do not knowingly collect children's personal data except where lawful and necessary with appropriate consent.

Third-party services

JobBhai may use third-party services for authentication, hosting, storage, notifications, analytics, media processing, payments, communication, maps, or support. Their handling of data may also be governed by their own terms and privacy policies.

International processing

Your data may be processed or stored in India or other countries where JobBhai or its service providers operate. Where required, we use appropriate measures for such transfers under applicable law.

Policy updates

We may update this policy from time to time. The "Last updated" date above shows when this page was last changed. Material changes may be communicated through the app, website, email, or other appropriate channels.

Contact and grievance

For privacy requests, consent withdrawal, account deletion, support, or questions, contact helpjobbhai@icloud.com.

For grievances under applicable Indian technology or data-protection requirements, contact helpjobbhai@icloud.com. For urgent support, you may also contact +91 9354007137. We may ask for information needed to verify your identity and process your request.